Irreparable

I have always been quite a clumsy person, even when I was much younger.

Every since I got the iphone, I dropped it many times, and each time, my phone suffered little small bruises here and there.

On March 20th, I was on the phone when I felt it slip from me and down it went, CRACK! My heart broke almost immediately. The rest of the story can be found here.

To cut a long story short, after attempting to call Applecare Malaysia and Applecare Singapore, I was asked to send the phone back to Hong Kong, where I got the phone from.

The conversation I had with Applecare Singapore went like this :-

He : How can help you?

Me : My name is Rachel and I am calling from Malaysia. My iphone screen cracked. Can I send it to you to get it fixed?

He : Can I have your serial number?

Me : *************

He : Can I have your IMEI number?

Me : What??

He : Your IMEI number. Go to the same place where your serial number is

Me : Ok ... ************

He : (a little cynical) Is this phone yours or are you calling on behalf of someone?

Me : This phone is mine

He : (suspiciously) Where did you get it from?

Me : Oh, one of my friends bought it from Hong Kong

He : And what is your friend's name?

Me : Hazel

He : Ah!!! You've got to send it back to Hong Kong then

Me : !!!!!!

.

I contacted Hazel to ask Applecare in HK and she emailed me back saying that the phone cannot be repaired and that for HKD3220, they would give me a new phone.

.

Gosh!

.

I spent 1-2 days wondering if it's worth the $$. And I decided that it was not. Well, firstly, knowing how klutzy I could be, I might drop the phone and break it the moment I got the new phone. Another thing is .... I've already spent so much on this phone (well, actually it's dear hubby's money), is it worth it? I mean, I hardly use the applications and the ipod function. PLUS, I just found out that I was charged RM74.00 for data on my phone charges - sometimes because I accidentally touched one of the internet based applications.

.

I talked to dear hubby about this and he said that he would fork out the money if I wanted it done. :-) How sweet of him.

.

But I had already made up my mind. I would use the phone until it could no longer be used. I would try to lengthen its lifespan to the maximum to justify the cost of it.